Returns policy

Returns within 30 days

– Our return policy is valid for 30 days from the date of delivery of the product.

– The product must be unused and undamaged

– With tags, packaging and receipt

– The product and any accompanying gifts (if any)

Return Process

Step 1: Contact our customer support team via email [email protected] to request a return.

Step 2: Provide details of your order and the reason for your return.

Step 3: We will review and guide you on how to return the product.

Return Shipping Fees

Customers are responsible for shipping costs when returning the product.

We recommend using a tracked shipping service to avoid loss or delay.

Change or cancel an order

Within 24 hours of placing your order. If you have any questions, please contact us as soon as possible so we can resolve them promptly.

Note

We are not responsible for products damaged or lost during shipping when you return them.

Products that do not meet the return conditions will not be refunded and will be sent back to the customer (if requested).

If you have any questions, who should I contact?

If you have any questions, please contact us at:

E-mail: [email protected]

Address: 993 The Alameda, Berkeley, CA 94707, USA

Mon – Sat | 08:00 am – 05:00 pm (PST)